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Wednesday, 5 august 2020
Antikorortalygy service center was launched in Almaty
30 may 2020

In Almaty, on behalf of the Head of State, a new Antikorortalygy service center in the format of a Public Reception (Open Space) was established.


The opening of the center was attended by the Akim of Almaty Bakhytzhan Sagintayev, chairman of the Anti-Corruption Agency of the Republic of Kazakhstan Alik Shpekbayev, deputy executive director of the First President’s Fund I. Rogov, representatives of public organizations, academic circles,and law enforcement agencies. The center is a new effective form of interaction with the population and serves to increase the trust of citizens.

“In accordance with the principle of a “Hearing State ”announced by the President of the country, work is being done to strengthen feedback and openness to city residents. At the same time, the volume of public services provided online is growing, which also positively affects the solution of society’s requests, ”B. Sagintayev said.

In turn, the chairman of the Agency emphasized that the transformation of approaches to the provision of services by state bodies is an inevitable process.

“Today we are observing how the organizational culture of officials is changing - civil servants and leaders are becoming closer to citizens. As practice has shown, working with complaints and proposals, focusing on specific “problem areas” and solving them is an effective method of preventing corruption and, consequently, increasing the trust of citizens, ” said A. Shpekbayev.

I. Rogov noted that customer focus is one of the main components of the ideology of integrity, which is actively promoted by the Agency. The service center is located on Zhibek zholy 15 street. It accepts statements and advises on anti-corruption issues, and also unites the efforts of the public, NGOs, youth organizations, religious and ethnocultural associations, state and law enforcement agencies in the fight against corruption. On the ground floor there are separate office cubicles for receiving citizens, for a process officer and a cabin for the “Almaty - Adaldyk Alany” project office. Also, services of other projects such as, “The Accelerator of Good”, “Adal Komek”, “Protecting business and investments”, will be provided here.

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